Blog

We've all worked with, for or alongside those people who've struggled to remember the names of fellow colleagues, can't remember who has children and only care about KPIs, and not who has delivered what to the team. But with the sudden disruption to teams and departments in the wake of the pandemic, knowing how people operate became just as important to business continuity as the systems they manage. Being a great leader means understanding more about the people within our organisations than ever before. For most people, home environments became work environments for the first time, so being sympathetic to differences became and in our hybrid world remains, imperative.

Driving organisational-wide change is not easy, and although organisations may know what success should look like, getting there involves several hurdles, often setbacks and challenges along the way. The drivers for change may be compelling, but sometimes there are factors which can pull organisations in an opposite direction. And sometimes these factors are not obvious. Here are five key elements that you need to consider if you want to maximise your transformation programme:

Reviewing successes of the last few years and upcoming trends

Ellen Leith, PPN speaks with Beate Hausmann and Nic Walden from The Hackett Group

The last two years have been particularly tumultuous for P2P teams – how have you seen them respond?

Beate: Covid-19 and the supply chain challenges really allowed leading teams to see the benefit from digital operations and has pushed others to accelerate their digital transformations. Even the USA has seen a strong conversion to electronic processing from paper cheques and invoices.
Nic: It’s been rough for everyone, but most teams have managed through. To our credit the shift to WFH and hybrid working has not resulted in a productivity hit – some teams even reported performance increases! More recent invoicing complaints relate to import/export regulations!

4th March, 2022

One of the great heralds of spring and the start of event season, has traditionally been the March call to eWorld. Usually met with great torrents of rain, and even a few years ago, with snow – this year didn’t disappoint. But despite the rain and even a tube strike, we were pleased to see a nice throng of people. And for us at PPN, and for many others we spoke to, there was a nice synergy too. eWorld was the last in-person event pre pandemic, and the first one coming out the other side, two years later! It was lovely to see that everyone seemed genuinely happy to see each other again.