Face to Face with Adam Beldzik: The E-Invoicing Future Starts Now

At the Comarch User Group (CUG) conference PPN sat down with Adam Beldzik, E-Invoicing Sector Director, and took a deep dive into the company’s goals and the exciting new direction and attention they’re giving to e-invoicing.

With over 30 years of market experience, Comarch is a household name in Poland that has successfully scaled its operations worldwide, establishing Comarch E-Invoicing as a global leader competing on equal footing with the world's largest tech giants. Less well known in the UK, Comarch has big plans to remedy that, and the rapid growth of the sector is testament to the success of the strategy so far.

With over thirty-three countries represented at the CUG conference, it’s certainly a company with global reach as well as longevity. We asked Adam about some of the biggest changes he’d seen in e-invoicing over the years at the company and what the future might hold.

Q: Adam, you’ve been with Comarch for quite some time, what have the biggest changes in the sector been do you think?

A: Well, just going back six or seven years the e-invoicing landscape looked very different to today. But going back even further, generally there were two types of providers - the EDI providers like we were, and those who came from a more tax orientated world. Having the EDI platform behind us is a huge advantage and meant that we already have 100,000 points of connection - meaning established, active digital links between thousands of buyers, suppliers, and internal ERP systems which gave us a lot of experience. But of course, e-invoicing is not new. The first B2G e-invoicing mandate appeared in Italy going back to 2014, and now elsewhere across many EU member states and now the UK too. The complexity falls where those different countries have different drivers and models of adoption.

Q: Has the way people think about compliance changed?

A: Yes, if you think about it from a government perspective, they needed better controls of the processes to secure tax revenues, close the tax gap, and enable tax compliance at scale. But it’s important for organisations not to just consider compliance as a simple tick box exercise, but as a business growth enabler. Yes, you have to do it, but now that you have, look at the efficiencies you’ve gained, this digital foundation now opens the door to automating wider financial processes and driving long-term business growth.

But again, there are potential risks. Or, rather concerns – say for example if an invoice and then multiple invoices contain the buying price, perhaps there’s a chance the government will end up knowing too much! But I’d say that’s a limited risk. For society, for global economies, enabling high adoption of e-invoicing is an extremely positive thing. And by the way, we will have more waves, or layers if you like, it’s not necessarily just invoices anymore, but e-documents and e-orders that will have some element of government control. Like the transport of medications or medical documents for example. I believe we’re just seeing the tip of the iceberg right now.

Q: Ok, so what about AI – does it have a part to play in revealing the rest of the iceberg?

A: Yes, I believe it does. As an organisation, both in terms of our own products and because we work closely with government bodies, we operate in a highly regulated environment. This means every solution we deliver must meet the highest standards of security, reliability, and compliance - it is our absolute responsibility to build systems that customers can trust.

At the same time, we focus on helping our customers navigate the AI era by introducing artificial intelligence wherever it delivers tangible business value. For the finance teams and public sector institutions we serve, this means automating repetitive tasks, accelerating complex data processing, and free up employees to focus on strategic, higher-value work. Today, time is one of the most valuable resources any organisation has, and AI is a truly exceptional tool to enable that.

Ultimately, our goal is to combine innovation with trust - using AI to drive efficiencies and reduce costs without ever compromising on security. Overall, we deliver solutions that offer customers complete peace of mind.

See a snippet of the interview here