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Updated 11:29 AM, Nov 6, 2026
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21 May 2026
4.5 min read

Compliance Will Never be the Same Again

In this edition of the Finance and Procurement People Podcast PPN CEO, Ellen Leith talks to Phil Bailey, Director of Strategy and Sales Execution at Thomson Reuters about the new role compliance plays within today's organisations. 

Compliance is No Longer a Back-Office Function

In the past compliance was treated as something of a back-office function, something that needed to be done, but that didn't really help the company move forward from a strategy perspective. Those days have gone.

Today with governments around the world directly intervening in process via eInvoicing mandates, compliance with digital standards is no longer optional. Phil points out that this can be both a gift and a curse, forcing companies into a rethink into whether systems are built on the right standards and philosophy and for example and how compliance fits alongside automation. 

Steer Away From Taking a "Mandate by Mandate" Approach

And it can feel relentless. Rules change and then change again, sometimes before a company has finished the first change! And while some organisations absolutely get that ebb and flow and have built resilient and flexible solutions around it, others get caught up in a constantly changing wheel of mandate by mandate adaptation, rather than a more holistic view. 

Strategies That Work Call For Collaboration

But real change comes from communication and from collaboration. 

Not just within an organisation, but from coming together as a community. Phil pointed out that change on this level offers the perfect opportunity to get ahead and level up the playing field as a whole. Understanding where we have experience and sharing that by joining advisory boards etc and help effect change on a global scale. 

Get the CFO Involved and Think: Vision!

And from a collaboration standpoint, it's important to realise that eInvoicing mandates have changed everything and the people we need in the conversation have changed with it. The mandates touch on every corner of every part of the business - not just AP, AR or tax - but supply chains, operations, finance, IT, legal etc. That ripple effect flows over systems, people and process, enterprise wide. And that conversation has to move up and out. The CFO needs to be involved. Need IT at the table and Tax, AP and Procurement need to speak the same language. 

Those treating eInvoicing as a departmental issue are leaving themselves exposed. 

Phil's number one piece of advice:

Think globally, think cross function, think vision. 

Episode Summary

  • Compliance is now part of the Boardroom agenda, becoming more strategic
  • Change can feel relentless and too many organisations are reactive, adapting mandate by mandate. Country by country. 
  • Communication is key. Companies and change experts can share experience as part of an advisory board or similar to effect change at a deeper level. 
  • The people we need to include in the conversation has changed. eInvoicing mandates touch every corner of the business, not just AP, AR or Tax. 
  • Organisations should take a network first approach. Find the perfect balance between the right tech, right knowledge around regulatory and business requirements and your own strategy. Stop playing the game of constantly catching up and get to breathe! 
  • Companies should be connected in a way that's proactive, structured and connected with embedded compliance, built to adapt. 
  • But beware of gaters in the water! The dangers of non compliance are very murky. Visible risks are the obious ones - fines, risk, disruption, but the iceberg equation works well here. Non compliance could mean late payments, complexity, reputation, fraud and crucially, if it's not compliant, it's not legal and doesn't have to be paid. 

Quotes From the Episode:

"The cost of non compliance compounds in ways that are hard to see until they're hard to fix".

"eInvoicing mandates are such a positive tool that have been gifted to us". 

"It's an extraordinary springboard for AI where companies can predict cash flow and optimise process".

" Compliance is the floor, not the ceiling". 

"Use the power of your people. This is a whole business play". 

 

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Avalara

Avalara helps businesses of all sizes get tax compliance right. In partnership with leading ERP, accounting, eCommerce and other financial management system providers, Avalara delivers cloudbased compliance solutions for various transactional taxes, including sales and use, VAT, GST, excise, communications, lodging, and other indirect tax types. Headquartered in Seattle, Avalara has offices across the U.S. and around the world in Canada, the U.K., Belgium, Brazil, and India.