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ServiceNow and Celonis announce new partnership

Wednesday 13th October, 2021

ServiceNow and Celonis have announced a strategic partnership to help companies maximise the impact and return on their digital transformation investments.

The partnership will combine ServiceNow’s low-code workflow platform with the real-time process execution capabilities of the Celonis Execution Management System (EMS). ServiceNow also intends to make a financial investment in Celonis.

Together, ServiceNow and Celonis will help customers more deeply understand how work moves across the enterprise and apply those insights to accelerate digital innovation and predict how to make work better. 

“There is an innovation explosion underway as business leaders face do-or-die moments to profoundly evolve business models and accelerate digital transformation,” said ServiceNow CEO Bill McDermott. “ServiceNow and Celonis are joining forces to help companies liberate business from decades-long process bottlenecks, integration challenges, and workforce frustration. The workflow revolution has arrived, and we are leading this once-in-a-generation opportunity to make work better for everyone.”

“We believe that the winners in digital innovation will be the companies that put data to work in every facet of business execution,” said Alex Rinke, co-CEO and co-founder of Celonis. “This partnership with ServiceNow, the gold standard for digital workflow globally, underscores just how significantly data is revolutionising enterprise software. We are building Celonis to be the most innovative and trusted partner to every leader, team, and organization utilising data execution to transform and strengthen their business.”

The companies plan to deliver joint solutions in the first half of 2022.

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