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Blue Prism helps Mencap embrace RPA technology

Wednesday 27th January, 2021

Blue Prism has announced that learning disability charity Mencap is using its intelligent automation technology. Mencap is one of the world’s first not for profit organisations to use robotic process automation (RPA) technology to work smarter, faster and more efficiently than ever - without using additional resources.

The Covid-19 pandemic has proved difficult for everyone, but people with a learning disability have been one group who have been hit hardest. It’s increasingly important that the charity is able to work efficiently to provide the best possible support for the 1.5 million people in the UK with a learning disability.

This technology is not only generating hundreds of monthly hours back to the organisation but will also provide significant cost savings by 2021. Mencap staff are achieving this seemingly impossible goal by training Blue Prism’s smart software robots to perform work across their back-office operations. The company said.

Blue Prism and Mencap’s automation team initially focused on automating five key processes within HR and finance operations, which has seen benefits across the organisation.

Head of HR Shared Services at Mencap, Sam Jackson, explains the challenges: “Like any responsible charity, we ensure that everything we do and the money we spend on front line and back-office functions is focused on our central cause - supporting people with a learning disability. To achieve this, we’re on an exciting work transformation journey, with Blue Prism intelligent automation technology operating at the heart of our newly formed Centre of Excellence (CoE). Using this easy to apply robotic capability ensures that our already efficient processes deliver more work much faster, which helps the enabling team provide better support and service to our colleagues across the organisation.”

The charity is strategically applying Blue Prism’s intelligent automation technology running pre-built, smart, multi-tasking, software robots that effortlessly perform joined up, data-driven work, at a speed, accuracy and integrity unmatched by humans.

As part of Blue Prism’s ‘Blue Prism for Good’ initiative, automation experts have been made available to work on this program to provide the mentoring and support needed to equip Mencap with the in-house skills required to scale and sustain automation initiatives.

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