Tuesday 8th September, 2020
Staffordshire University has chosen to implement Blue Prism Cloud a market leading intelligent automation (IA) platform. Blue Prism intelligent digital workers will soon be deployed across multiple functions in order to deliver an exceptional experience across all facets of student life at the university.
Staffordshire University has built a strong reputation for innovation and sets itself the goal of being the UK’s leading digital university. It was the first university in Europe to launch an eSports degree and has also led the way in its operations, being the first to migrate fully to the cloud and to introduce an artificial intelligence (AI) coach for students. Now the university, which has 15,000 students, is pioneering the adoption of Blue Prism’s enterprise robotic process automation (RPA) and intelligent digital workforce software. This gives generalist users the ability to direct digital workers that automate complete process lifecycles.
Andrew Proctor, Pro Vice Chancellor Digital at Staffordshire University, sees the potential for IA to transform higher education. “Automation is the key to reducing bureaucracy and transactional workloads from our staff. It frees up our talented lecturers to spend time more teaching and allows them to create a stronger social connection with our students. Now more than ever, it’s important for students to be assured of high quality, one-to-one attention in order to guide them successfully through this critical point in their development,” he said.
The digital workforce will also support the university’s longer-term plans to increase its support to the region. The vision includes courses aimed at adults looking to acquire new digital skills, such as automation development, for which there is high demand. By establishing strength and depth of experience in applying IA to its own operations, Staffordshire will have a stronger foundation for launching these offerings.