It’s easy to shine when everything is going well, less so when problems start to mount up. But it’s often in those times that people get to see the real us. How we perform under pressure can make the difference to a team buckling under the strain or pulling together to ride the storm. And that doesn’t mean sweeping problems under the carpet or carrying on relentlessly – it means facing challenges and admitting to any failures.
Without Trust, Everything Remains Hidden – Including the Good Ideas
Sometimes trust is something you can just feel. You can walk into a firm as a new employee and know that your ideas are going to be welcomed. In others, it doesn’t take long to understand that the environment is quite different to that. And if that’s the case, you can be sure everyone knows it. Your suppliers too. And not only that, but any errors, faults and good ideas will remain hidden. Good leaders are those who know what to do when that moment comes when what the company needs is sitting in a container, on a ship wedged in the Suez Canal.
Without Change You Risk Becoming Irrelevant
And from a company perspective, businesses that can adapt and spot opportunity where others just see challenge and competition, are those that will grow. Those who keep persisting with an old business model on the premise that it’s always worked before, or though fear, will find that the world will change around them anyway. Of course, there is risk in change, but without it, you risk the slow creep to irrelevance and fracture. Like Blockbuster, like Kodak and like Carillion.
Don’t Shout at the Remote Control!
In our personal lives, you can be sure that your kids won’t remember you making their breakfast every day, but they will remember the time you worked till midnight the day before, the dog chewed your favourite shoes and the remote control vanished. How you react will influence how they learn to be in similar circumstances. So, shouting at the remote for playing an untimely game of hide and seek, may not be the best idea! And the same is true at work. Your boss might not remember what you did last Wednesday, but they’ll remember how you coped, stayed calm and stabilised things that day when everything was collapsing.
How You React in Crisis is Impossible to Fake
And it isn’t about being superhuman, or that what you do on a mundane Tuesday in February doesn’t matter, it’s that how you cope when it all goes wrong is impossible to fake. Whether that’s as a company or as an individual. It will very soon become clear whether you’ve been coasting along or whether you’ve planned, built strategies for resilience, and know how to be there for your team at times of disaster. And while you’d be mad to go looking for it, your worst day can give you a chance to show your best qualities, and a chance to learn about yourself, and you never know – with hindsight, it might just end up turning into your best day.