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Basware Introduces PDF e-Order Service for Suppliers

Thursday 15th November, 2018

Basware has introduced a new and easy way for suppliers to receive e-orders directly to their order processing system. Basware PDF e-Order service captures and extracts information from any machine-readable PDF which leads to better data accuracy and faster order processing.

“Suppliers still receive a lot of orders from their customers in different formats - email, fax or phone which then have to be manually entered and processed in their order system. With our new service we remove this burden from the suppliers”, explains Martin Lux, Senior Product Manager for Basware. The service is easy and scalable and does not require changes from any side. A supplier invites their customers to send purchase orders as PDF to a dedicated email address and Basware handles the rest – converts and delivers orders in an electronic and structured format directly to the supplier’s order processing system.

In addition to faster and efficient ways of delivering e-orders, this service provides more accurate purchase order data. The quality of the data is supported with AI and machine learning technology for extracting the data from PDF without the need for optical character recognition (OCR). This results in fewer errors and better order quality.

This service also enables better collaboration between suppliers and buyers. “We are happy to provide our customers with an easy and free service to send us purchase orders. It is great for us as well as we receive orders faster, in a right format and directly to our system to be processed”, says Günther Gfrerrer, Head of Supply Chain Management for Wienerberger, the Basware customer.

“After receiving e-orders, suppliers can send invoices electronically with Basware e-Invoice Sending service and archive with the Basware electronic archiving service Vault. This all take automation even further”, adds Lux.