Thursday 8th June, 2017
Leading digital innovator Avanade and Blue Prism a robotic process automation (RPA) software provider has announced that they are collaborating to help enterprises transform the workplace and empower the digital workforce of the future.
The powerful combination of Avanade’s digital capabilities and Blue Prism’s RPA platform will provide organisations the expertise needed to build scalable robotic workforces that can automate manual processes and workflows. By driving more efficient use of resources with RPA and by leveraging the power of the Microsoft ecosystem through Avanade, employees can increase their focus on business critical activities. Companies will also have the option to deploy on Microsoft Azure, enabling the highest level of continuity and scalability.
Williams is looking to become an early adopter and will leverage the relationship to manage their increasing volume of IT support administration tasks. By automating first line triage of IT helpdesk tickets being raised by end users, Williams predicts it could save up to 2.8 days per week of their IT workforce’s time, freeing them up to focus more on people support and the resolution of higher value incidents critical to business performance.
“Avanade has been a trusted partner throughout our digital transformation journey,” said Graeme Hackland, CIO of Williams Martini Racing. “As we work to improve efficiencies across our organization, RPA implementations are a natural next step. The solution will allow us to be responsive and agile, enabling our technology teams to focus on high value, high skill areas.”
“Our recent research shows that 92% of senior decision makers believe that process automation is becoming increasingly important to our clients across industries,” said Craig Wood, Avanade Executive for Platforms and Offerings. “Avanade’s proven ability to guide organisations through digital transformation, combined with Blue Prism’s best of breed RPA technology, positions us well to deliver an augmented digital workforce.“
“We are delighted to be collaborating with Avanade to bring the business benefits of RPA to a broad array of clients,” said Alastair Bathgate, CEO and Co-Founder, Blue Prism. “Avanade’s experience in problem solving for clients allows our teams to apply RPA technology pragmatically to a business problem, achieving tangible benefits quickly.”