Phil Fersht - CEO and Chief Analyst, HFS Research
Phil Fersht is a world-renowned analyst, writer and visionary in emerging technologies, intelligent automation and robotic process automation software, digital business services, and the transformation of enterprise operations to drive customer impact and competitive advantage.
Fersht coined the terms "The As-a-Service Economy" and the "Digital OneOffice", which describe HFS Research's vision for business operations and the impact of cognitive automation and disruptive digital business models. In 2012, he authored the first analyst report on Robotic Process Automation (RPA), introducing this topic to the industry and is widely recognized as the pioneering analyst voice that have driven the evolution of the RPA industry.
Prior to founding HFS in 2010, Phil has held various analyst roles for Gartner (AMR) and IDC and was BPO Marketplace leader for Deloitte Consulting across the United States. Over the past 20 years, Fersht has lived and worked in Europe, North-America, and Asia, where he has advised on hundreds of operations strategy, outsourcing, and global business services engagements.
Kate O’Neill - CEO KO Insights
Kate is helping humanity prepare for an increasingly tech-driven future by teaching business how to be successful with human-centric data and technology.
Kate’s expertise in integrated experience strategy and human-centric digital transformation comes from more than 20 years of experience and entrepreneurship leading innovations across technology, marketing, and operations, developing human-centric, data-guided, and brand-aligned growth and retention strategies for companies of all sizes, from startups to Fortune 500s.
People talk a lot about digital transformation, but O'Neill defines it as: keeping human experience at the centre, but taking advantage of the gains and efficiencies that data and technologies have to offer.
In her new book “Tech Humanist,” Kate O’Neill examines the intent, goals and avenues through which people create and distribute technology, and the amplifying effects technology has on the values the organizations that deploy it.
Sarah Kocianski - Principal Research Analyst at 11FS
Sarah is a problem solver, researcher, and analyst with expertise in the mobile money, Fintech and eCommerce industries.
She creates highly valuable content for the finance and technology industries in all formats, as well as being a regular speaker at industry leading events and appearing in topical media.
Having previously worked for a global fintech company, providing market insight and analysis to various teams, and then Business Insider Intelligence to run their fintech vertical, she's now the Principal Research Analyst at 11:FS, a challenger consultancy.
Sarah writes interactive research reports, speaks regularly at fintech conferences, and hosts the Fintech Insider, Blockchain Insider, and Insurtech Insider podcasts. She is also a contributor to Forbes magazine.
Andrew Parris - Director of Shared Services, Tarmac
Andrew was appointed to the role of Shared Services Director for Tarmac in 2014.
The 12 years prior to that were spent with National Grid in various Senior Finance roles, principally in business partnering capacities. His last role before leaving National Grid was Financial Controller for the Transmission Capital Investment programme, helping to deliver c£1.5bn of capital expenditure projects each year.Andrew originally trained as a chartered accountant with BDO in South Africa and spent three post-qualifying years with PwC in the UK.
Proud of being a team player, who leads from the front, he uses his well developed interpersonal skills to motivate teams, bringing diverse groups together and delivering exceptional business performance.
Rakesh Sangani, CEO and Senior Advisor on GBS
Rakesh Sangani is a recognised thought leader in Fiance and HR Transformation, Shared Services and Outsourcing, and regularly presents at conferences across Europe, Asia and North America. With board level roles within the NHS and charities, Rakesh has the gravitas to influence executives on business transformation. He is a qualified accountant, certified project manager, and Black Belt Lean Six Sigma.
Dan Foley - Director of Shared Services, Mouchel
Dan is a renowned international award winning senior professional and leader with over 20 years’ experience in various dynamic blue chip organisations.
Dan has significant business transformation, organisational, operational and change delivery/management experience; excellent operational, commercial, business, process and finance knowledge as well as matured CRM and Programme Management skillset.
Prior to joining Mouchel, Dan held senior Director level roles at Premier Foods and ITV. Prior to that he was Head of Shared Services at Marks & Spencer.
Lubnah Alam - Head of Shared Services, Finance Department, J Murphy & Sons
With extensive experience in internal controls, project management and implementing change management, Lubnah will bring her award winning processes to life for the PPN audience.
Prior to joining Murphy's, Lubnah was Director of Financial Services at The Guinness Partnership and Head of Accounting at TalkTalk.
Andrew Daley - Director Procurement & Spend Management
Andrew Daley is one of the founding Directors of Edbury Daley. They recruit for companies that need the best talent in procurement technology and spend management. Companies that take their recruitment seriously and invest in finding the right people.
He has specialised in recruiting procurement professionals in the UK since 1997, and working with various procurement technology providers across Europe since he first worked with Ariba back in 2007.
Andrew also writes articles and thought leadership on the recruitment market for procurement, finance and spend management professionals including the highly regarded Procurement Insider, which has analysed the impact of Brexit on the industry.
Dan Cameron - SVP & CPO Pearson PLC
Dan is SVP & CPO of Pearson Plc, a FTSE100 company and the world’s leading education provider; providing educational content, assessment, technology and services to millions of learners around the world.
Daniel has 17 years of experience in procurement across a range of industry sectors including Financial Services, Logistics, Telecommunications and now Education / Media. Dan is a qualified chartered accountant and spent the first four years of his career working with large organisations in an Audit and Corporate Finance capacity. At Pearson, Daniel is Chief Procurement Officer with a remit to place procurement at the heart of the company’s evolution; making Pearson simpler & more efficient as well as enabling the Digital transformation. The team extends from the US to India with major hubs in London and New Jersey, and a global remit for Technology, Indirect and Content sourcing.
Prior to Pearson Dan was the Co-CPO at Goldman Sachs and Procurement Transformation Director at the Royal Mail. In both cases leading change programmes and delivering significant value to those organisations.